Premium Support

I could use some help!

We do our best to reply within 24 hours, but usually you’ll hear from us within 6 hours.

Contact helpdesk: [email protected]

Report a bug

By clicking the smiley guy at the bottom right of your screen, you can easily send us a screenshot with additional notes. Or send your feedback to the helpdesk!


Find most features on our features page or have a look at the Dev cave, to see what we’re working on.


Have a look at our simple and transparent ARK server hosting pricing and know what you’ll pay.

Experienced admins

Need help choosing the right server that fits your community? Feel free to ask our in-house admins for some advice.